Privacy Policy.

1. Who we are

Grace Copy Writes operates at Carrer de l'Actriu Margarida Xirgu, 46, 08911 Badalona, Barcelona, Spain. Contact: hello@gracecopywrites.com. This policy explains how we collect, use and protect personal data when you use gracecopywrites.com or purchase our services.

2. Data we collect

• Contact enquiries: name, email address, phone number and any information you include in the message field.
• Checkout: first name, last name, email, phone number and country. Payment card data is handled entirely by Stripe and never passes through our systems.
• Technical data: IP address, browser type, pages visited and session duration, collected via server logs and optional analytics cookies.

3. Legal basis

We process data on the basis of legitimate interest (enquiry responses), contract performance (service delivery), and consent (analytics cookies). You may withdraw consent at any time.

4. How we use data

• To respond to enquiries and provide the services requested.
• To deliver completed copy files and communicate about project status.
• To comply with legal and tax obligations applicable in Spain and the EU.

5. Third-party processors

• Stripe Inc.: payment processing. Data transfers to the US are governed by Standard Contractual Clauses.
• Hosting provider: servers located in the EU.

6. Retention

Contact enquiry data is retained for 24 months. Transaction records are retained for 7 years as required by Spanish tax law. After expiry, data is securely deleted.

7. Your rights (GDPR)

You have the right to access, rectify, erase, restrict or port your data, and to object to processing. To exercise any right, email hello@gracecopywrites.com. You may also lodge a complaint with the AEPD (Agencia Espanola de Proteccion de Datos) at www.aepd.es.

8. Cookies

See our Cookie Policy for full details. You may decline non-essential cookies at any time using the banner on this website.

9. Updates

We may update this policy to reflect changes in law or our practices. The effective date above will be updated accordingly. Continued use of the website after an update constitutes acceptance.